BlueWave Technology acknowledges that modern technology is no substitute for a thorough understanding of the claims business. PipelineClaims is built by insurance professionals who understand the needs of the claims industry from both a business and an IT perspective. Thus, BlueWave Technology has developed a Customer-Focused Implementation Model in order to ensure the fastest and highest quality PipelineClaims implementation possible.

Continuous customer feedback ensures that both business and IT needs are being met at all times. Our model consists of two continuous feedback loops: 1) Phased Implementation, and 2) Iterative Delivery.

The Phased Implementation loop breaks down a large-scale PipelineClaims deployment into manageable pieces. Each phase implements a customer’s segment of their business. This phased implementation approach provides our customers with a fully-functional production application within the shortest period of time.

The Iterative Delivery loop develops a prototype of the application for our customers to test, evaluate and refine their business and technical requirements. That customer feedback is then built into subsequent iterations of the prototype until it has evolved into a production-ready application.

BlueWave Technology knows that your time and resources are valuable. Coupled with the Customer-Focused Implementation Model, we accelerate your PipelineClaims implementation through:

• Client-configurable, out-of-the-box workflow templates
• Customizable, pre-built business rules
• Default configuration parameters and data
• Rapid application development and delivery
• Continuous customer feedback.