Riki Fujitani
President

Riki Fujitani is the President of BlueWave Technology. Over the past 20 years, his leadership, business, legal and technical expertise have helped to grow the companies Fujitani has founded and directed.

Fujitani also serves as president of Ho’ike Holdings, a technology incubator. Prior to founding Ho’ike Holdings, Fujitani was Vice President of Information Technology for an $80 million property and casualty insurance carrier. His product management, sales, marketing, research and design skills are the result of management positions Fujitani held with IBM, Dimensional Fund Advisors and TRW Electronic Systems Group. Earlier in his career Fujitani, who earned his law degree from the William S. Richardson School of Law at the University of Hawaii (Manoa), served as a corporate counsel, working on complex commercial litigation cases involving product liability, construction, and breach of contract claims.

Fujitani earned a Master of Business Administration from the Anderson Graduate School of Management at the University of California at Los Angeles and, a Bachelor of Science in Electrical Engineering from the University of California at Berkeley.

Keith Inouye
Senior Vice President, Chief Operating Officer

Keith Inouye has spent more than 25 years in the fields of information technology and systems development. While focusing primarily on strategic planning, project management, business process improvement and financial analysis, Inouye has also managed application development projects in e-commerce, business intelligence, client/server, midrange and mainframe environments. Prior to joining BlueWave Technology, Inouye directed the implementation and development teams for two software business incubators, establishing the business models and implementation scenarios.

His role as Chief Operating Officer of BlueWave Technology is to oversee all aspects of internal and external operations, from sales and marketing to product development to delivery and implementation and client support.

Prior to becoming the COO of BlueWave Technology, Inouye served as the director of e-business and senior project manager at Blue Cross Blue Shield of Hawaii, the largest health insurance carrier in the state. There he helped to successfully implement core IT initiatives for the company. Inouye also managed large scale implementations at Ernst & Young, Universal Studios, Toyota Motor Sales, EDS, IBM and Mobil.

Inouye earned a Bachelor of Business Administration in Management Information Systems and Accounting from the University of Hawaii and a Master of Business Administration in Finance from New York University. He is also a member of the Project Management Institute (PMI).

Leila Tamashiro
Chief Industry Analyst

Leila Tamashiro is an insurance industry veteran who, over the course of more than 30 years, has become renowned for her knowledge and expertise. A member of the Hawaii Claims Managers Association and the Honolulu Association of Insurance Professionals, Tamashiro’s claims management background includes the areas of worker’s compensation, risk management and cyber crime.

Her role as Chief Industry Analyst is to provide subject matter expertise in the insurance industry pertinent to the functional development of BlueWave Technology’s software products and services.

Prior to joining BlueWave Technology, Tamashiro served as Manager of the Worker’s Compensation Unit for Acclamation Insurance Management Services. Serving as committee member and Chairman to the Board of Directors for the Hawaii Insurance Industry Task Force and as Vice President and Claims Manager of Island Insurance Companies, Tamashiro has first-hand knowledge of claims issues and processes. She began her career at State Farm Insurance Companies, where she held management positions addressing claims management in the property and casualty and life insurance sectors.

Tamashiro obtained her Independent Adjustor’s License from the State of Hawaii and certification from Arbitration Forums, Inc. She received training from industry organizations including American Educational Institute, Inc., the University of Hawaii’s Small Business Management Program and the Vale National Training Center. Tamashiro holds a certificate in General Insurance from the Insurance Institute of America, a certificate from GAB Business Services in Worker’s Compensation and is active in the Honolulu Association of Insurance Professionals and the National Association of Insurance Women.

Alyssa Hostelley
Vice President, Product Management

Alyssa Hostelley is a leader and facilitator with more than 10 years of experience in project management, product development, operations and finance. As a result of directing many successful customer implementations, Hostelley has developed trusted business relationships with both business partners and clients.

As VP of Product Management, Hostelley is responsible for overall Product Management at BlueWave Technology including product strategic direction, business analysis, product development, quality assurance, product training and post-implementation support. In the past year, she has also successfully launched one of BlueWave Technology’s largest client implementations in the Mid-West acting as both Project Manager and Product Manager on the initiative.

Hostelley earned a Bachelor of Science in Business Management from Santa Clara University.

Matt Grover
Product Manager

Matt Grover is a product manager for BlueWave Technology. He brings more than 15 years of experience in IT management and a wealth of knowledge in both insurance and software industries to BlueWave Technology. 

As product manager, Grover manages the overall direction and evolution of PipelineClaims.  Leading a team of business analysts to gather new product features for development, he provides insightful strategic product direction. 

Grover is an integral participant of BlueWave’s sales team, providing in-depth functional and technical product demonstrations and assessing scope with prospective clients.   Additionally, he often provides leadership in system integration efforts for the client implementation team.

Prior to joining BlueWave, Grover worked in IT for 15 years in both software and service vendor and client environments.  Amongst his many accomplishments, he has led innovative hardware and software implementations and effectively implemented and utilized industry best practices within business operations.

Grover earned a B.A. from University of Northern Colorado and has a multitude of certificates in technology initiatives, including Business Process Management and Advanced Reporting Design.

Renata Bell
Director, Marketing and Business Development

As Director of Marketing and Business Development, Bell is responsible for overall Marketing and Public Relations at BlueWave Technology, executing strategic development and tactical implementation for BlueWave’s marketing initiatives including branding, industry forums, tradeshows, advertising and lead generation.

Prior to joining BlueWave Technology, Bell served as Marketing Manager for Folksamerica Reinsurance Company, a subsidiary of White Mountains Re, a $2.7 billion company. During this time, Bell managed marketing, advertising and public relations activities for White Mountains Re, Folksamerica, White Mountains Re Underwriting Services Limited, Folksresolutions and Sirius.

Bell earned a Bachelor of Arts in Business Administration from the University of Washington.

Gary LaFond
Director, Account Management

Gary LaFond is the Director of Account Management for BlueWave and responsible for national sales and account management. For the past 15 years, LaFond has been involved in sales of software and information services to companies in the insurance industry. Prior to joining BlueWave, LaFond served as National Sales Director at Scene Genesis, Inc. During this time, he was responsible for all Sales, Account Management and Client Retention. In addition to these responsibilities LaFond has also served as a project manager, managing the implementation of Scene Genesis projects at several well known insurance companies.

LaFond also served as District Manager within the ADP Claims Services Group. There, he was responsible for both managing existing accounts and new business development within a nine state territory. Previously, LaFond was employed by Mitchell International as National Account Manager.